Carpet Installation
Learn more about what to expect from your carpet installation, including how to prepare and how to care for your new carpet. Our team of specialists are here to support you every step of the way, from design through maintenance.
What to Expect During Carpet Installation
As with any flooring project, carpet installation is considered a construction project. When you’re preparing your home, be advised that there is the potential for noise, dust, and material odors during the installation process. While it typically takes one to two days to install your new carpet, there will be a short period of time that you are asked to refrain from using the space, so it is advised that you plan accordingly.
Step 1: Measure Your Space
Start by getting a clear idea of the area you’ll be covering. Measuring your space ahead of time will help guide your product selection and budgeting. Don't worry, our estimators will do a final measure before installation. Check out our DIY measurement guides.
Step 2: Explore Products
Browse our wide selection of carpet to find styles and price points that fit your needs. Explore popular products online for details and pricing. Shop carpet styles.
Step 3: Meet Your Team
Visit one of our showrooms and connect with our experts. From budgeting and product selection to measuring and professional installation, we’ll be with you every step of the way. Learn More.
Step 4: Prepare for Installation
Get ready for the exciting transition from old to new. We’ll provide all the information you need to make installation smooth and stress-free. Learn more below.
Step 5: Care, Maintenance & Warranty
Protect your investment for years to come. Follow our care guides for proper cleaning and upkeep and enjoy added peace of mind with Avalon’s 3-year installation warranty plus manufacturer warranties on your specific products.
Frequently Asked Questions
Avalon Flooring provides complimentary design services. Our knowledgeable associates assist in selecting the appropriate color, size, style, and material that align with your home's aesthetic and your budget.
Installation costs vary based on the product type, project complexity, and specific requirements. Professional installation costs can range from $2 to $12 per square foot, factoring in labor, materials, and any additional services needed. For a precise estimate, we recommend scheduling a free in-home estimate.
Installation timelines depend on the product and project scope. Your estimator will provide a detailed timeline during the in-home estimate.
Avalon Flooring’s professional installation service is a fully managed experience. Our team is trained to understand your specific needs. You can expect free estimates, scheduling services, and certified installation teams backed by a 3-year warranty, as well as life-long customer support.
We understand that home improvement projects can evolve, and unexpected changes may arise. At Avalon Flooring, we’re committed to providing flexibility and support throughout your experience. If you need to change your mind or pause the project, here’s what you can expect:
- Before placing an order: If you haven’t finalized your order or scheduled installation, you can adjust your product selection, update measurements, or delay the process without penalty. Your Sales Consultant can revise your quote and help you explore new options.
- After placing an order but before installation: If materials have already been ordered or delivered, a restocking fee may apply depending on the manufacturer’s return policy. We’ll work with you to minimize costs and accommodate changes when possible.
- If you need to pause the installation: We can reschedule your installation date to a later time. Simply contact the Avalon Flooring Installation Department as soon as possible so we can adjust timelines and coordinate with our installation teams.
- In the case of a project cancellation: If you choose to cancel the project entirely, any custom or special-order products may not be returnable. Refunds will be processed based on the status of your order, and any non-refundable charges will be clearly communicated.
Your project pricing is valid for 30 days from the date the quote is issued. This gives you time to review your options, plan your installation timeline, and make any necessary decisions without pressure.
Yes, Avalon Flooring offers removal and disposal services for existing flooring as part of the installation process. Details and any associated costs will be discussed during your consultation. If you'd prefer to handle removal or disposal yourself, just let us know during the planning stage. We’re happy to tailor the service to your preferences and project needs.
Yes, Avalon Flooring provides special financing options, including 12 months no interest on purchases over $1,000, subject to credit approval.
Avalon Flooring offers care and maintenance guides. Learn more about how to maintain and clean your new carpet here (opens in new tab).
For any post-installation concerns, please contact our customer support team at (856) 644-5700 or customersupport@avalonflooring.com.
Still have questions? We have answers.
Call your local showroom or email us a customersupport@avalonflooring.com.
Preparing for your Carpet Installation
Once our warehouse receives your order, an installation manager will call you to schedule the installation of your new carpet.
During the ordering process, the estimator who visited your home will have already discussed the installation process, including the layout of your new floor, and the removal of your existing floor, if needed. The estimator will also review how to make the installation process smooth and efficient, including the following tips:
- If you’re remodeling more than your floor, all other construction projects should be completed.
- Remove all furniture from the construction area as agreed upon with the estimator prior to the arrival of our installers.
- Remove all small personal items, electronics and breakables from the tops of furniture and from closets where the new flooring will be installed.
- Ensure that your home has an operational HVAC unit(s) before, during, and after installation.
- Be sure to raise questions and concerns about the subfloor, timing and finishing/trim before the installation starts so we can address these issues and plan accordingly.
Our installers occasionally discover unforeseen issues or damage once we remove existing flooring. In such cases, the estimator/installer will review any issues and adjust pricing for any additional work/repairs that may need to be done.
Carpet Warranty Information
Stair Runners/Steps
- It is important to note that pattern carpet/runners will not line up the same way on each step, unless extra carpet is ordered to specifically do so.
- Not all stair cases are squared and true which means the pattern may drift from side to side and not give you the appearance you had hoped.
- There are two installation methods to consider when installing stair runners:
- 1) WATERFALL: This means the carpet will extend over the step nose and fall at an “angle” to the next tread. This type of installation creates a visible gap. If your steps have any decorative trim installed under the nose of the step, this would be the recommended installation method.
- 2) CAP/BAND: This means the carpet will extend over the step nose and be tacked under the nose.
- It is recommended that you review your choices with the estimator prior to installation. Once the carpet is installed on the step it cannot be changed. Also, carpet installed on steps is not covered by manufacturer’s warranties.
Woven/Flatweave Carpets
- These types of carpets require special care including some that cannot be vacuumed using a traditional beater bar vacuum.
- Seams in this type of carpet tend to be very noticeable and sometimes can not have cross seams or be seamed at all.
- Your estimator will review the selection with you and seam placement to ensure that it meets your needs.
IMPORTANT TIP: Carpets will vary in color and shade, especially when exposed to natural lighting.
Project Timeline & What to Expect During Service
We strongly recommend that you’re home when the installers first arrive. This allows the installers to review the materials with you and confirm the installation area and address any questions regarding carpet placement, seams, or furniture. Also, the direction of patterned carpets should be reviewed and confirmed prior to the installation.
After reviewing the specifics with you, the installers will move furniture and remove old flooring material as agreed upon. Then, the transformation begins! The installation team will lay the carpet pad first and then lay your new carpet.
Unfortunately, there is no such thing as an invisible seam. The lighting and style of a carpet has an impact on seam visibility, but the estimator/installers will lay the product in a way that doesn’t interfere with the overall look. Also, you may notice the carpet appears a bit different in color texture from being rolled up. Your new carpet will “relax” once installed and vacuumed a few times.
After Installation & Warranty
Once the installers finish installing your new carpet, they will clean up and remove all work-related debris, vacuum the space, and begin moving the furniture back to its original spot. Please remember, this is the first time our installers have been in your home and they will do their best to put all the furniture back in their proper locations. Lastly, they will ask you to walk through the job with them to make sure all work is completed to your satisfaction.
Carpet Warranty Information
For additional information read our care & maintenance guide (opens in new tab).
