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Tile & Stone Pre-Installation Guide

What to Expect During Tile & Natural Stone Flooring Installation

As with any flooring project, tile or natural stone flooring installation is considered a construction project. When preparing your home, be advised that there is the potential for noise, dust, and material odors during the installation process, so it is advised that you plan accordingly.

Our installers will do their best to contain any mess created during the installation process. Please note that your access to the space will be limited during the installation, and you may also be asked to refrain from using the space for a period of time after the installation.

Before the Installation Process

Once our warehouse receives your order, an installation manager will call you to schedule the installation of your new tile.

During the ordering process, the estimator who visited your home will have already discussed the installation process, including the layout of your new floor, and the removal of your existing floor, if needed. The estimator will also review how to make the installation process smooth and efficient, including the following tips:

  • If you’re remodeling more than your floor, all other construction projects should be completed.
  • Remove all furniture from the construction area as agreed upon with the estimator prior to the arrival of our installers.
  • Remove all small personal items, electronics and breakables from the tops of furniture and from closets where the new flooring will be installed.
  • Ensure that your home has an operational HVAC unit(s) before, during, and after installation.
  • Be sure to raise questions and concerns about the subfloor, timing and finishing/trim before the installation starts so we can address these issues and plan accordingly.

Our installers occasionally discover unforeseen issues or damage once we remove existing flooring. In such cases, the estimator/installer will review any issues and adjust pricing for any additional work/repairs that may need to be done.

IMPORTANT NOTE: Tile and Natural Stone products will vary in color and shade and the appearance can be impacted by natural light.


During the Installation Process

We strongly recommend customers be home when the installers first arrive. This allows the installers to review the materials with you and confirm installation areas. The Installers may also ask where they can set up and make cuts. Our installers always use drop cloths to protect nearby furniture and delicate items.

The installers will review placement, designs and layouts before installing the tile. It is important that you review these with the installer, as once the material is installed it cannot be changed or removed.

Your tile or natural stone installation may take several days depending on the size and complexity of the project. The installers will need to remove the existing floors, and they may use tools (e.g., saws, crow bars, scrapers) that generate noise and dust. These tools may also cause nail pops in the ceiling below.

Following the removal of the existing floor, the installers prep the floors for your new tile or natural stone product to ensure that the new floor is supported and protected from any potential moisture. The preparation may include water proofing membranes, mortars, and grouts, all of which require time to cure before moving onto the next step.

Tiles are set in a mortar cement. This process does take some time depending on the size of the project and can take 24-48 hours to completely set cure.


After the Installation Process

Once the installers finish installing your new flooring, they will clean up and remove all work-related debris. If possible, they will also place furniture back into the space. There will be times the installers cannot put the furniture back because the tile needs to set/cure before walking on it. You should be prepared to keep furniture off the new installation for at least 24-48 hours. Your estimator will review these possible scenarios with you. The Installers will also walk through the job with you to make sure all work is completed to your satisfaction.

Dust in the area and haze on the surface are normal following the installation. Such after effects are completely normal and do not reflect a defect in the product or installation process. Basic cleaning will help to remove any remaining haze that is left from the installation. The installer will discuss when it is appropriate to clean the space, noting that you should plan to allow approximately 72 hours for grouted areas to fully cure.

For additional information read our care & maintenance guide.

Your Investment
is Protected

A 3-Year Installation Warranty is included when you choose Avalon Flooring to install your products.

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Brick, NJ

540 Rt. 70 West
Brick, NJ 08723
(732) 899-4477

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

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Avalon, NJ

2209 Dune Drive
Avalon, New Jersey 08202
Phone: (609) 961-4200

Showroom Hours

MON: 8:00 AM - 5:00 PM

TUE: 8:00 AM - 5:00 PM

WED: 8:00 AM - 5:00 PM

THU: 8:00 AM - 5:00 PM

FRI: 8:00 AM - 5:00 PM

SAT: 8:00 AM - 5:00 PM

SUN: Closed

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Deptford, NJ

1420 Almonesson Road
Deptford NJ 08096
(856) 812-6120

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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Cherry Hill, NJ

2030 Springdale Road
Cherry Hill, NJ 08003

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7AM
Pick Up Hours
Monday-Saturday: Pick Up Available until 6PM
Sunday: Warehouse Closed - No Pick Up Available

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ProPartner Supply Counter

115 Fork Road
Egg Harbor Twp, NJ 08234
(609) 867-7360

Contractor Counter

Monday through Friday: 7:00 AM - 3:30 PM

Saturday: 7:00 AM - 1:00 PM

Sunday: Closed

Warehouse

Monday through Friday: 7:00 AM - 4:00 PM

Saturday: 7:00 AM - 1:00 PM

Sunday: Closed

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King of Prussia, PA

316 S. Henderson Road
King Of Prussia, PA 19406
(610) 233-3100

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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Langhorne, PA

2343 East Lincoln Highway
Langhorne, PA 19047
(267) 580-412

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

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Opens at 7:30AM
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Manahawkin, NJ

651 Route 72 East
Manahawkin, NJ 08050
(609) 978-9700

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

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Opens at 7:30AM
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Manalapan, NJ

29 U.S. 9
Manalapan Township, NJ 07726
(732) 812-6500

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

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Opens at 7:30AM
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Ocean City, NJ

1158 Asbury Avenue
Ocean City, NJ 08226
(609) 525-0400

Showroom Hours

MON: 8:00 AM - 5:00 PM

TUE: 8:00 AM - 5:00 PM

WED: 8:00 AM - 5:00 PM

THU: 8:00 AM - 5:00 PM

FRI: 8:00 AM - 5:00 PM

SAT: 8:00 AM - 5:00 PM

SUN: 10:00 AM - 4:00 PM

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Opens at 7:30AM
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Ocean Township, NJ

1500 State Route 35 S.
Ocean Township, NJ 07712
(732) 380-5640

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30 AM Monday-Friday
Opens at 8 AM Saturday
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Philadelphia, PA

48 Snyder Ave
Philadelphia, PA 19148
(267) 236-1600

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

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Opens at 7AM
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Rio Grande, NJ

1111 Rte. 47 South
Rio Grande, NJ 08242
(609) 465-3051

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

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Opens at 7:30AM
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Shrewsbury, NJ

89 Newman Springs Road E
Shrewsbury, NJ 07702
(848) 300-4400

Showroom Hours

MON: 8:30 AM - 5:00 PM

TUE: 8:30 AM - 5:00 PM

WED: 8:30 AM - 5:00 PM

THU: 8:30 AM - 5:00 PM

FRI: 8:30 AM - 5:00 PM

SAT: 8:30 AM - 5:00 PM

SUN: CLOSED

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Opens at 7:30AM
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Toms River, NJ

2323 Route 37
Toms River, NJ 08753
(732) 929-8300

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

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Opens at 7:30AM
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Warrington, PA

644 Easton Road
Warrington, PA 18976
(215) 491-3700

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 5:00 PM

Contractor Counter

Opens at 7AM
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Wilmington, DE

5510 Concord Pike
Wilmington, DE 19803
(302) 757-7500

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

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Opens at 7:30AM
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Mays Landing - Grand Opening August 31

4215 Black Horse Pike, Suite 220
Mays Landing, New Jersey 08330
(609) 641-2700

Showroom Hours

Monday: 9:30 AM - 8:00 PM

Tuesday: 9:30 AM - 6:00 PM

Wednesday: 9:30 AM - 8:00 PM

Thursday: 9:30 AM - 6:00 PM

Friday: 9:30 AM - 8:00 PM

Saturday: 9:30 AM - 6:00 PM

Sunday: 10:00 AM - 4:00 PM

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