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RETURNS AND TERMS OF SALE

Return Policy

  1. Special Order material and/or Close-Out item sales are FINAL and NOT RETURNABLE.

  2. In-Stock material returns will only be accepted within 30 days of purchase date. Customer will have the option of (1) receiving a store credit in the form of a gift card, or (2) paying a 20% restocking fee and receiving an 80% refund by the same method of originating payment on order.

  3. Stock Area Rugs must be returned within 48 hours of sale.

  4. All returns must be in sellable condition. Returns must be in full, unopened cartons or packaging.


Terms and Conditions of Sale

  1. All products sold are subject to variations of shade and size from samples. Such variations are an inherent characteristic of all products.

  2. Customer’s responsibilities for material inspection:

    1. Customer or Customers Agent (Builder, Contractor) must inspect all packaging for damage prior to accepting material. Avalon Flooring cannot file claims for damaged material on the customer’s behalf after material is accepted. No claim can be honored after the material is installed.

    2. Avalon Flooring’s responsibility will not exceed the cost of the material on a customer claim.

  3. Sales are made on a payment in full basis only unless prior “Open Account” status has been arranged with our credit department. When credit is granted, terms are net 30 days from date of delivery, unless otherwise specified. Interest at 1.5% (18% annual) interest charge, but not to exceed the maximum rate prescribed by state law, will be applied to all past due invoices.

  4. If a check is returned by the customer’s bank for any reason Avalon Flooring must pass along its $50 bank service charge to the customer.

  5. All orders must be taken within 60 days. After 60 days you have the following options:

    1. Customer can make arrangements for material to be delivered (delivery charges will apply)

    2. Customer can pick up material

    3. If material is left behind after 90 days without any prior customer communications and/or arrangements, said material will be forfeited along with any deposits to cover storage costs

  6. To ensure you have the proper amount of material for your installation please review items such as: seam placement, product overage and waste with your Installer prior to ordering. Final ordered amounts are the responsibility of the customer. Avalon Flooring cannot provide order quantities for jobs that are not physically measured and installed by Avalon Flooring.

Brick, NJ

540 Rt. 70 West
Brick, NJ 08723
(732) 899-4477

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

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Avalon, NJ

2209 Dune Drive
Avalon, New Jersey 08202
Phone: (609) 961-4200

Showroom Hours

MON: 8:00 AM - 5:00 PM

TUE: 8:00 AM - 5:00 PM

WED: 8:00 AM - 5:00 PM

THU: 8:00 AM - 5:00 PM

FRI: 8:00 AM - 5:00 PM

SAT: 8:00 AM - 5:00 PM

SUN: Closed

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Deptford, NJ

1420 Almonesson Road
Deptford NJ 08096
(856) 812-6120

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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Cherry Hill, NJ

2030 Springdale Road
Cherry Hill, NJ 08003

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7AM
Pick Up Hours
Monday-Saturday: Pick Up Available until 6PM
Sunday: Warehouse Closed - No Pick Up Available

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Egg Harbor Twp, NJ

3157 Fire Road
Egg Harbor Twp, NJ 08234
(609) 641-2770

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

Contractor Counter

Opens at 7:30 AM
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King of Prussia, PA

316 S. Henderson Road
King Of Prussia, PA 19406
(610) 233-3100

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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Langhorne, PA

2343 East Lincoln Highway
Langhorne, PA 19047
(267) 580-412

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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Manahawkin, NJ

651 Route 72 East
Manahawkin, NJ 08050
(609) 978-9700

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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Manalapan, NJ

29 U.S. 9
Manalapan Township, NJ 07726
(732) 812-6500

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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Ocean City, NJ

1158 Asbury Avenue
Ocean City, NJ 08226
(609) 525-0400

Showroom Hours

MON: 8:00 AM - 5:00 PM

TUE: 8:00 AM - 5:00 PM

WED: 8:00 AM - 5:00 PM

THU: 8:00 AM - 5:00 PM

FRI: 8:00 AM - 5:00 PM

SAT: 8:00 AM - 5:00 PM

SUN: 10:00 AM - 4:00 PM

Contractor Counter

Opens at 7:30AM
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Ocean Township, NJ

1500 State Route 35 S.
Ocean Township, NJ 07712
(732) 380-5640

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30 AM Monday-Friday
Opens at 8 AM Saturday
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Philadelphia, PA

48 Snyder Ave
Philadelphia, PA 19148
(267) 236-1600

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7AM
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Rio Grande, NJ

1111 Rte. 47 South
Rio Grande, NJ 08242
(609) 465-3051

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

Contractor Counter

Opens at 7:30AM
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Shrewsbury, NJ

89 Newman Springs Road E
Shrewsbury, NJ 07702
(848) 300-4400

Showroom Hours

MON: 8:30 AM - 5:00 PM

TUE: 8:30 AM - 5:00 PM

WED: 8:30 AM - 5:00 PM

THU: 8:30 AM - 5:00 PM

FRI: 8:30 AM - 5:00 PM

SAT: 8:30 AM - 5:00 PM

SUN: CLOSED

Contractor Counter

Opens at 7:30AM
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Toms River, NJ

2323 Route 37
Toms River, NJ 08753
(732) 929-8300

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 6:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 4:00 PM

Contractor Counter

Opens at 7:30AM
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Warrington, PA

644 Easton Road
Warrington, PA 18976
(215) 491-3700

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 10:00 AM - 5:00 PM

Contractor Counter

Opens at 7AM
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Wilmington, DE

5510 Concord Pike
Wilmington, DE 19803
(302) 757-7500

Showroom Hours

MON: 9:30 AM - 6:00 PM

TUE: 9:30 AM - 6:00 PM

WED: 9:30 AM - 8:00 PM

THU: 9:30 AM - 6:00 PM

FRI: 9:30 AM - 6:00 PM

SAT: 9:30 AM - 6:00 PM

SUN: 11:00 AM - 5:00 PM

Contractor Counter

Opens at 7:30AM
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